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Employee Input: How Communication Improves a Company’s Efficiency & Safety

In October 1987, the new CEO of the Aluminum Company of America — or Alcoa — took the stage at a very important stock holders meeting. The swanky hotel ballroom was filled with prominent Wall Street investors and stock analysts who were there to meet the new leader of the company that manufactured everything from Hershey's Kisses foil wrappers to the bolts that ...

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Your Prospect Does Not Respond. Now What?

How many times have you faced a situation where a prospect does not reply to you when you send in a quote about your services? My Story Recently a prospective client had asked me to send him a quote and some examples of my web copy services. His client is in the document storage industry and needed some new copy for his website. Most of the time clients would ...

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